GreenSquareAccord

My flat is perfect I moved in nearly a year ago waiting for my full tenancy agreement I hope I get it, the staff are friendly, I ve had no problems only new tenant has made a mess of bin area to the point bin men won't take it now.but green square are sorting it out.

Absolutely shocking company, not interested in there tenants or keeping up there property's. Been waiting months for our front door to be fixed. They book appointments and never show up. Was better when Guinness trust owned our homes. We are currently seeking legal advice.

Very very very poor service if you can even call it that... They keep you on hold for longer than a global utility company does. They don't coordinate contractors and fulfill obligations with booked in maintenance jobs. It's an absolute shambles and this company needs investigating for corruption and fraud!! Do not go with this housing association if you can help it, it really is not worth the immense stress!!!!!

Greensquare Accord are a joke. Waiting for a manager to call back. waited over 3 weeks and still no call back from a manager. Its ok for your workmen to break my toilet seat. Not! I have called many times about this matter, and all i get is you have to wait, and wait, still no call. Yet see how quick they contact you, when you dont pay your rent!. When will a manager ever ring

Agree with Marlene Rose (as we live on the same site).Property only 13 years old, but wooden garden verandah and steps out of action for nearly 2 years, flat window sills crumbling, and glass cleaning half done. Delboys who push prams over rear garden grass leave cuttings over the lawn - can't afford a box on the mower- and garden maintainance onto street a disgrace.

The most inept, disgusting, lazy money grabbing housing association I've ever come across, if I could withhold my rent I would. My kitchen has literally been falling apart for over TWO years!! Although I've told them time and time again the cupboards have all broken there is no door to them, the drawers have no ends to then, the wood has warped and the counter top needs replacing they have done nothing. In fact one surveyor said it was 'good', to get out of repairing it, I'd hate to see what his kitchen is like!! I cant invite anyone around as I'm so ashamed and embarrassed!! Once again the poor are being punished for not being able to get on the property ladder and this is what they do, they make us feel we are less than and not worth anything and this is from people who claim to give us a fair deal, they are disgusting people who wouldn't know the word decency if it bit them on the bum!!

My daughter has sewage pouring in to her flat through the ceiling and her electric has blown she has multiple sclerosis and they won't do anything they are absolutely disgusting company electrician came out put a hole in the wall and said sewage will drain out now under light switch

shocking housing association. Lived in one of their properties for 3 years. We always treated the house as our own and it was modern and immaculate, all from our own hard work. We tried to buy our house for years, only to be knocked back every time. Then we decide to go and buy our own house. Which we have done. We handed our notice in and gave 4 weeks notice as requested. We are told by GS that once Novembers rent is paid thats all we owe. So we paid. We were also in credit at this time. All of a sudden we receive a letter now saying we can buy our house and a seperate letter stating we owe money. As much as we contested this, they still couldn't prove where this o/s money has come from. But insist we pay it? Strange... as we were in credit. We posted the keys back 1st class within the deadline. They then call 24 hours after the deadline to say they haven't received the keys and we will be charged another months rent. Again this isn't in our contract and the keys WERE sent back. We are seeking legal advice at this stage due to the harassment we have had from Greensquare.

This housing association is the biggest joke ever yet again waiting for someone to turn up ,supposed to be the first job of the day ,yeah right . Been with them 28 years they expect the rent to be paid yet they can’t be bothered to look after their tenants. 1 star is far far to good to rate them they are the worst

The most shocking housing association that I’ve ever encountered, talk about running a Mickey Mouse outfit. Paying a high rent and service charge and getting nothing to show for it,grass not cut,guttering not being cleaned,doors and windows falling apart,porch unusable ,indoors light fittings mis match and I can go on and on. One star is too much to give this cow boy outfit of a housing association . GREEN SQUARE ACCORD PLEASE GET YOUR ACT TOGETHER ,THIS OVER 55 SHELTERED HOUSING IS A CON .,a total rip off .