Magnet Kitchens

Used this store because we thought the units were more solid than other places but when we returned from holiday to see the backs of the units butchered with a jigsaw for convenience of fitting we made a complaint and nick the manager said let the fitter complete the job and look then it was finished when worktops and side panels are on so then you wont see the butchered units went to the store to see him he said we wont replace the units if i come out and it is to magnet standard all fine and wont replace the units now if theres a chance of vermin in the house they can go around the house through the gaps instead of being contained in 1 unit see other reviews plans were changed without telling us and fitter not coming to remeasure said it would take 10 days only took 5,1/becuase he only turned up 3 days on 1st week avoid thhis store customer service is terrible and only pay deposit until your satisfied with the work we unfortunately paid 9000 so we are going to the ombudsmen as they are totally unreasonable and dont care because they have your money beware see natashas review she got it right dont go to this store

Says open on Google. Buy closed on Sunday. Sort your Google times out!

Arrived at this store for an appointment with a David Grant to discuss a new kitchen and hopefully get a quote , my dad came along to help , I have never met such an obnoxious rude sales man in my life , he told us to stop wasting his time , his attitude will not enhance magnet kitchens one little bit

Incredibly unwelcoming staff who are rude and patronising. Not a great way to get business.

Booked online a 90 minute appointment for a kitchen designer at Magnet Cribbs Causeway. Received email confirmation and turned-up 10 minutes early for a look around prior to our meeting. Whilst looking around the showroom, a male member of staff asked why we were there, we explained we had an appointment with a designer at 2.30pm and he responded Oh

Very helpful staff. The quality of the kitchen is excellent

Nice showroom with a good range of kitchens on display but quite packed in. Very helpful staff and a good COVID-19 set up to keep everyone safe.

Looking at buying a new kitchen for our extensions, walked in and we were the only people in the store (Sunday just gone) , 2 blokes would rather talk to each other then ask if we needed help, then one of them took a black bag to clean his car out.. spoke briefly to a lady who didn't really seem Interested In finding out what we needed, so we left and went to Wren who so far were much more helpful and actually wanted to help..(for info this was the cribbs store Bristol)

If I could give this company a 0 star score I would. I have never encountered a company so unorganised, useless and out right rude as this one.Mauricio is the most arrogant and obnoxious sales man I have ever encountered, he thinks he is a Brazilian god!Jenny and Mauricio are the most disfunctional, incoherent and unorganised members of staff on the books.Nick the store manager is completely spineless and hides behind the phone and email system.Send all your deliveries to the wrong address despite being told 8 times of the correct address.Call you a liar.Breach all contracts.Tell you it will take a week to install a kitchen which in fact takes a at least 3 weeks.Tell you you can’t tailor a package despite the website saying you can.They don’t return any calls.Send their resolution contractors at different times you agree too.Charge you an earth for a kitchen that bows and bends all over the place despite it being their top of the range kitchen.Compensate you a pittance when they cost you a fortune in lost wages.So pop along if you want to be bent over a barrel and taken for a mug!

Been here twice now, by appointment, and the skeleton staff just aren't bothered. On the second occasion we had to get the attention of a cleaner just to let us in! They wouldn't even let me use the toilet after driving 45 minutes to get there. It's a stark contrast to the Wren Kitchens showroom virtually opposite, where customers are given a real welcome, drinks and biscuits, and you can visit the toilet!