Wren Kitchens

Where do I even begin? Awful , amateur, appalling service from start to finish. We were promised a professional service completed in 3 days. What we got was a 12 week nightmare!! Poor workmanship, delays in product, fitters not turning up, had to source our own electrician ( we had paid for their service ). Over a week of wasted days off work, over 30 phone calls, various emails, damaged products, passed from pillar to post, items that had rodent teeth marks , house full of products throughout 12 weeks and complete and utter chaos with poor or no communication. Please, please don't use these people , they made cowboy builders look respectable.

First class service from start to finish. We went to several different places before settling on Wren. The main reason was down to the range of colours and finishes available; it is second to none. This kitchen comprises Infinity Plus Matt Cashmere shaker doors with Autograph Elements Ocean Cypress; all appliances are Zanussi.The showroom staff were friendly, professional, offered advice where needed and nothing was too much trouble. After coming up with the first draft we had a dissenter in the family, so I returned and redesigned everything again. They were more than happy to oblige and didn't even bat an eyelid. We placed the order on our third visit.The kitchen was delivered quickly and on time. We realised that a couple of items were missing once everything was unpacked, so I rang customer services. Both missing items were delivered a couple of days later with absolutely no quibbling.A professional joiner from the local area fitted it for us. He was so impressed with the sheer quality of the units and the fittings that he plans to refurbish his own kitchen using Wren products. He commented frequently on how good everything was.This kitchen was fitted at my dad's house. The end result is fabulous; since the pictures we have finished it off with a bit of tiling and a couple of turquoise bar stools at the island. When my own finances allow, I will definitely be going to Wren for my kitchen.Although we were told that they were on the expensive side, we found the prices to be not too much more than other quotes and we had selected the top range units plus some of the more expensive Autograph Elements features. The range and choice made paying that little bit extra completely worth it.I would have no hesitation in highly recommending Wren Kitchens to everyone. They were brilliant from start to finish.

We were very happy with our Wren kitchen experience. From design and product choice right through to delivery and installation the experience was positive with great staff and great information.The kitchen is beautiful and well fitted.

Our Wren kitchen is beautiful now its in, but their customer service and willingness to actually help us, once the money was in their hands, was poor. Very poor.Once they've been paid they're not interested any more, but up to that point they are OK.Price was fair, no complaints there. If use then again, but I'd be very, very careful with them, and I'll take whatever option I can to pay latest possible moment so they keep interested.

Please whatever you do - never never even consider buying a kitchen from these cowboys. We were warned by other people about the terrible customer service but could not have imagined how awful it would have been. Weeks after our kitchen was delivered it is still sitting in pieces in our garage. I have never experienced anything like it. Just speechless at the poor customer service and lack of professionalism. At this point I don’t know whether to laugh or cry but I just want to make sure no one else has to go through what we have been through. Thousands of pounds wasted on a complete disaster and weeks of stress that are still not over. What a nightmare. Be warned!

After having an initial meeting (with a young lady with brown hair) my mother in law was told her budget was so small at 5-6k she'd maybe want to consider someone else to fit it. She felt that this was very unprofessional and felt like her money was of a low/ inferior amount for their company.

Lovely design and quality kitchen...and the fitter went 'above and beyond' to finish the kitchen to a high standard. We're delighted with the results!

We had a very good experience with Wren from start to finish, our kitchen came exactly as we wanted it to be

We love our new kitchen! From the initial design appointment with Reece until the delivery everything was great. We understood the process throughout. It was great having the home planning and in store appointments to see the designs as they progressed. There were a few minor damaged items on delivery which were sorted immediately and replacements arrived 2 days later without issue. Would recommend. We got it fitted else where.

After years of pondering over a new kitchen, we searched to find the best kitchen at the best price. Eventually, ended up at Wren, and after 4 or 5 visits of designing and picking out everything needed for a fully fitted, fully integrated kitchen. Installed by Gary, who did an amazing job fitting in 2 weeks.2 years later on, it still looks as good today as it did when it was first installed.