Mobile Guru - Kings Lynn

Really recommod this shop great service and friendly.

Repaired my daughters phone camera swiftly and efficiently. Service with a smile.

I took my Samsung a12 to fix and took 30 minute that do e good job I recommend this shop for everyone

First class service very friendly staffGood quality stuff ✅

My phone was run over by my truckTook it in Sunday morning half an hour later repaired working better than everThank you very much to a very polite young man

I've rated 5 stars because I took my phone in to be fixed( wasn't even turning on) but the bloke got it all working again Even tho the previous phone guy it was non fixable. I'd highly recommend this shop. I will certainly be Taking other devices there to be fixed.

Always had such a good experience with this shop, took many phones there to be fixed and never had a problem until this week! I phoned to get an estimate for my sons Samsung galaxy s6 to have a new battery and was quoted £20 which I thought was very reasonable, so agreed to take the phone up to have it done, bearing in mind I had to travel 30 miles to get there, they said they would have to order the battery in for Tuesday which was ok so I travelled the 30miles up to lynn on the Tuesday and arrived in the afternoon. They then said I’m very sorry but the battery hasn’t been delivered yet so we came to the agreement of them posting the phone to me when it was done. Two days later I’m still waiting to hear so rang them up and they told me the battery had just arrived (Thursday) and they will post it first class that day, finally received the phone on Saturday without it’s protective case so rang them and he said oh sorry it’s still here in store, luckily I was going to lynn on Sunday so arranged to go in store and pick the case up and settle the bill. When I went in Sunday they then informed me that the bill was £45!!! I said I was quoted £20 on the phone but he just said oh no madam not for a galaxy battery! I’m absolutely fuming after all the time it took and then not even posting the case, he had the cheek to say well I won’t charge u postage for the phone!! I will never be using this shop again and what a shame as I have three kids and lots of service sent their way, well not anymore. If he’s have quoted me £45 in the first place I wouldn’t have gone there.

I bought a galaxy A41 from Mobile Guru 3 years ago it had 2 sim cards one for UK one for Germany as I travel around quite a lot. last Friday I dropped it and took it in Saturday for a new glass. they told me it would be ready Tuesday, we'll see if it is ready by then.So far since using this shop I have been happy with the professionalism portrayed. With reference to a lady who put in an S6 for a new battery and was quoted 20 pounds, and charged 45 GBP, if I had known the cost to be 45 pounds I would have jumped at that price, not the 87,80 GBP I eventually paid at another shop, and waited 5 weeks for it be returned.

Paid on Saturday for 2 phones to be unlocked. Was told it would be done Tuesday at the latest. Told I would receive code to enter. It didn’t happen. Phoned the shop on Wednesday and was told didn’t need a code and it would be unlocked by 5. Now at 8pm still not unlocked. Time to pay them a visit I think.