Dunelm

Always had a great shopping experience here in the past and I used to work here and found my colleagues lovely. Unfortunately today I encountered a very rude lady at the till-point today called Lorraine! Her hand held device had given me a different item, but rather than apologising, she went on to argue and explain about what her device had done and tried to blame head office. On second look, realised her error, never apologised, just went off and collected the correct item. No customer service skills Lorraine!! Poor show, letting your team down! :-(

Best shop for home furnishings. Always have good prices on bedding and had lots in the sale. Great options for curtains of all types and very good prices. Staff always friendly and helpful.

Our favourite choice when it comes to homewares. Always by our bed sets there as they always fit so much better than anyone elses

I wanted towels - I found towels!It is nicely set out and with the café upstairs, it is a good place to browse.3 supermarkets very close too and other shops nearby.I am not sure if there is a parking restriction in the car park, so best check signs.There is a lift in store and easy access for wheelchairs/pushchairs.

Lovely store. Very clean and friendly staff

I usually find some nice stuff here.Make the sewing, knitting etc larger more patterns please

Having had to put some of their stuff together I'm happy to say ... go to IKEA!

Click and collect worked well.Slow cooker great value and produced excellent beef casserole.

Love the store. Friendly staff. Cafe understaffed not very clean tables not cleared when we went. People clearing tables befor they could sit down. Lovely staff though

My wife and i went to the Barnstaple store on the 27th Dec, some 10 days ago to look at the curtains in the sale, placed an order for 5 pairs at £228 (very good value) as we have two adjoining rooms to decorate and we wanted 5 pairs that matched. The lady who took the order was extremely helpful and the order would be delivered in a few days- great we thought so we then looked at curtain poles (also in the sale) and ordered 5 having found the same member of staff, we then proceeded to also pay for 2 cushions that matched the curtains and left the store. Emails and text messages then followed and our orders would come as 2 deliveries. The 1st order arrived on the 31st Dec and greeted me as i came home from work as my wife had taken this earlier in the day, after a cursory glance and a question mark in my mind that the 1 cardboard box and 1 polythene bag didn't quite look like 5 pairs i pushed these into the downstairs toilet and said to my wife we'll check all this when the poles are delivered as we had family stopping with us at the time.Today the 6th Jan the poles arrived, time to check it's all there - curtains first and to our disbelief 2 pairs in the cardboard box and 1 pair in the polythene bag - 2 pairs missing ah!, my wife turns to me and exclaims bet they have no more listed on the website" and yes sure enough none left in the 2 sizes we a missing. Annoyed - yes!