Spa Experience Waltham Forest

I had a de-stress massage there, and Lakeisha was brilliant. Very attentive and a great massage therapist. The place is also lovely, with relaxing music and a nice scent in the air. I absolutely recommend it!

Amazing SPA experience. I think it would have to be one of the best I've been to with regards to ambience. Perhaps more options on massages etc. At a decent price which will attract more clients. As there is only one jacuzzi and two sauna rooms and a lounge/chill area.Otherwise very beautiful experience. And helpful staff.

Booking in for a treatment is very easy online and the prices are very reasonable for the overall quality of care. I had the 45 minute de stress massage with Jordan and came previously for a hot stone massage with Marcia! I must say it’s one of the best experiences. Fantastic approach and very relaxing. The genuine and sincere customer care and attentiveness is really good. I will be rebooking myself and my Mother.

I visited this Spa yesterday - paid £24 for 2h of Thermal Spa experience. I enjoyed it, the facilities were pretty good - there was complimentary hot and cold drinks & apples in the lounge area, and the sauna/steam room/jacuzzi/lounge area were really nice.I went at 12.00 on a Monday so I was there with only one or two other people for the first hour, and then two couples arrived - they were noisy and chatting very loudly, which was a shame and kind of ruined the relaxing experience a bit, but this wasn't really anything to do with the Waltham Forest team.One strange thing that happened is that initially I had paid £25 for a 2h thermal spa experience at the Kensington branch - after 30 mins, I got an e-mail from the Kensington branch manager advising that the steam room wasn't working there, so I asked for a refund - which the manager processed.But today, aside from the £25 refund relative to the Kensington branch cancellation, I seem to have been charged £24 again for the Waltham Forest visit, which I had already paid for yesterday. That second £24 charge has also been refunded today.I've contacted the manager of the Kensington branch saying that I’m not comfortable with how my bank card details are being used & I was unaware that they have been stored on their systems without my consent, so I have asked the Kensington branch manager to remove my financial card details from all the Spa Experience systems.

I had a wonderfully relaxing de-stress with Marcia today. She was utterly lovely and brilliant and I have come away feeling like I am on a cloud. Really nice, calming atmosphere as well. Thanks Marcia! I will be back!

Had a Mama's massage, the length of the massage was really good it was enough time to really relax. It covered legs, back and shoulders, and a bit of neck and face too. The scrub at the start was great, skin felt so soft afterwards. Was nice to then have a complimentary piece of fruit and some tea in the relaxation room after. All in all very relaxing! Cost £85.

Had the most amazing facial with Keeley - I was so relaxed!! The relaxation room is a lovely space. Spa facilities aren't huge and it did get a bit busy by the time I left, but they're a good standard (although the hydro pool could have been warmer!). I'll definitely be visiting again!

Very nice place. It was clean and wasn’t hot in there (went on a hot day). Keeley was amazing. She treated me so nicely and she carried out the treatment amazingly! I was so happy and relaxed. I’d say she was caring and obviously proud of her work. The prices are great for a spa. 100% recommend.

A disaster.I went there for a waxing before my holidays and I end up with a first degree burn. I had to go to the GP the day after, get treatment and I was advice to not swim for a few days. It was super painful for a week time and very uncomfortable. I contacted them back and they apologized and refunded the money for the service, but that did not change the bad experience or take away the pain. I have been waxing for more than 10 years and this has never happen to me.