Andrew Craig Estate & Letting Agents Low Fell

We are extremely thankful for the exceptional service provided by Georgia at Andrew Craig. As first-time buyers, we had some natural concerns about the process, but Georgia went above and beyond to ensure that we were well-informed, supported, and confident throughout. One notable aspect was her transparency, as she took the time to explain the buying process in a manner that was easy for us to understand. Her patience and willingness to address our questions alleviated any anxieties we may have had, creating a sense of ease throughout the journey.Georgia's commitment to effective communication was truly impressive. She was always approachable, promptly responding to our queries and keeping us updated on any changes or developments. This played a vital role in keeping us informed and assured throughout the entire home-buying process. Furthermore, her meticulous attention to detail ensured that no details were overlooked, even when unexpected challenges arose. Georgia remained composed and actively sought out solutions that catered to our specific needs.Not only did Georgia exhibit exceptional professionalism, but her friendly and approachable demeanor made working with her an absolute pleasure. She effortlessly established a genuine connection, instantly putting us at ease and fostering a long-lasting relationship built on trust. It is also important to acknowledge and appreciate the rest of the team at Andrew Craig. From the moment we stepped into their office, we were warmly greeted by friendly staff who truly made us feel valued as clients. They consistently provided a positive and supportive atmosphere, transforming what could have been an overwhelming experience into one that was stress-free.The team's collective effort was evident in their seamless coordination and meticulous handling of all the necessary paperwork and documentation. Their attention to detail ensured that everything was in order, giving us peace of mind regarding the legal aspects of our purchase. Moreover, their commitment to excellent communication, prompt responses to inquiries, and willingness to address any concerns undoubtedly contributed to the success of our purchase.Overall, the exceptional service provided by the entire team at Andrew Craig, alongside Georgia's outstanding efforts, resulted in an outstanding home buying experience. We are deeply grateful for their professionalism, efficiency, and friendly demeanor. Having such a knowledgeable and supportive team by our side truly made our dreams come true. We would like to extend our heartfelt thanks to the Andrew Craig team for delivering a remarkable service.Dean & Dan

Georgia has absolutely brilliant. Amazing communication throughout the process, emails and phone calls. Nothing was a problem, even taking the time to help us find a new mortgage advisor after being massively let down.Very impressed and will be referring to anybody looking to buy a house.

A shout out for Gemma from low fell branch who was great, she was always there to contact with any questions we had. As first time buyers we had a great experience purchasing a house through Andrew Craig. Thanks Gemma for your help

We have found Andrew Craig to be helpful, friendly and professional throughout the whole process so far. They update us regularly and keep us informed of the next steps, they have a really nice and honest approach. There is a nice atmosphere in the office and we are very impressed with all of their hard work so far. They will make a stressful situation as pleasant as possible and their rates are reasonable too.

We had an offer accepted on our first home together back in August 2021. However, due to the property being in probate it was a long wait. Jack at Andrew Craig Low Fell was amazing and was the only person in the chain who seemed to keep us updated and who chased the sale. We couldn’t be more thankful to him and are happy to be finally be collecting our keys today after 7 months with lots of excitement! On arrival to collect our keys Jack even provided a gift as a congratulations to us. Amazing service!!

Andrew Craig (Low Fell Office) and, in particular Georgia, have been excellent in selling the house. Efficient and no fuss; exactly what you want. Two parts really stand out. Firstly, communications were first rate in that every aspect was fully briefed to me as it happened. Secondly, nothing was too much trouble and thus I felt valued as a customer. I will end by simply saying thank you for the service provided.

Our flat viewing was provided by the lovely Georgia - my partner and I are renting our first home together after coming to the close of our tenancies in student accommodation & Georgia made this flat viewing one to remember. Really attentive, great listener and very personable.In between then and now, we’ve been getting referenced & when we’ve been contacted or we have reached out for reassurance in any questions we have, the team, on a whole, have been friendly and helpful.Still awaiting our guarantor reference to be completed but hoping it comes to a close soon & we’re able to carry on our journey with Andrew Craig. Thanks again!

Professional and Courteous service from all the team. Jack was superb throughout with his constant communication and would always ensure he got an answer for anything we might have raised. Photos taken of the property were excellent and we sold within a few days of going up for sale. Would not hesitate to use Andrew Craig again.

Andrew Craig were fantastic from the start to the finish in purchasing my new property. All the staff were great, and I'd like to give a special shout out to Nicola who was there on hand with any query I had, she made the whole process a lot less stressful. I would recommend Andrew Craig to anyone.

I have used Andrew Craig letting agents recently and the service I received was excellent. Everything was managed well, I was kept updated at every stage and the staff I worked with were pleasant and professional.