Ambience Fireplaces Ltd

Wonderful customer service!Delighted with the fireplace.Instantly trusted the owner and his knowledge was reflected throughout our whole customer experience from the choosing of the fire to it's fitting which looks amazing.Have already recommended to our friends and family.Thankyou.

Quick and excellent service. Problems removing old fire were quickly and expertly resolved. Installation 10 days earlier than expected. Clean and tidy. Very satisfied with new product.

Went to Ambience Fireplaces just for a look as intended to buy a fire on line. However after a few visits I bought an electric inset fire. This was to replace a gas fire. The fire is beautiful and the flame effect is very realistic. Well worth the money.I was worried about the wires showing as it was not possible to put a new socket in due to wooden flooring etc. I need not have worried as the 2 gentleman who came to fit it were brilliant. They managed to drill through the chimney to feed the cable through the bottom of my skirting which they took off and refitted. and the cable is neatly hidden out of sight.No pressure sales either. I have recommended Ambience to my friends.

Went to Tam on Friday to pick out new fire surround.Getting it in a month.We got our last surround from Ambiance.Tam is a lovely Man very helpful and knowledgeable.Would highly recommend to shop thereChristine Hamilton

Absolutely love my new fireplace. The staff were lovely and very efficient. Came and took my old fireplace out to allow the plasterer to do his role and came back to fit new one at a date when we were ready.

Recently purchased a fire and surround from Ambience Fireplaces. First class service and would not hesitate to recommend. The guys are extremely helpful and customer service is second to none.

Have bought a fire and surround here before , so this was my first choice to replace my old one. Tam went out his way to get the one I wanted quickly and did a fantastic job fitting it. I can’t thank him enough, I would highly recommend this fantastic company.

Bought my fireplace at Ambience Fireplaces East Kilbride and found the owner very knowledgeable about not only all the different types of fires but obviously he had a wealth of knowledge about all the different builders in the area and how well the fires would fit their particular homes. The company expertly removed my old fire surround and boarded up the enclosure. All I had to do was to get a plasterer to smooth the wall, then paint. Two weeks later they returned on schedule to fit the fire. All work was carried out with no problems whatsoever and I can thoroughly recommend the company. The owner was very attentive when I experienced a problem with the remote, he ordered a new one direct from the manufacturers and kept phoning to see if it had arrived.

Fire fitted this morning ... 14 November '20We highly recommend Ambience Fireplaces ... very personable, friendly and professional in all aspects from viewing, preparation and fitting!Very prompt, on schedule as arranged and clean and tidy! Excellent!And ... as my wife said ...it's just looking great"!Thanks!HughP"

We received very helpful advice and are delighted with the gas fire we chose. The installation was done promptly and the problem which presented was not due to the staff at Ambience but they rectified it speedily. We highly recommend the company.