New Move Estate Agency

New Move made everything easier for us. They are very considerate and helpful from viewing to another viewing, reminding us what we need until the exchange. We are first time buyers but it is a lot convenient having them. Kudos to the team especially those who helped us (Lee, Louisa and John)!

My experience with New Move (NM)was nothing short of exceptional.As a first timer buyer I was completely new to the process and found NM to be very open, supportive and took me through each step of the process- they listened and considered my concerns and responded to my questions and it didn’t feel like a sale and at no point did I feel pressured which I have heard can sometimes occurs.They were very professional, friendly and demonstrated that they cared from the Director to all I dealt with which I thought was unique and showed that they are truly invested in all their clients. I found them to be super responsive!I had a very unique situation where I had to changeSolicitors 2 times and NM were not only understanding but really proactive and supportive in assisting me with the situation and being and excellent go between with the vendor provide assurance that the situation was being handled.I particularly liked and looked forward to the EA’s courtesy call each Wednesday to provide me with updates or check on how things were progressing: this was much appreciated as I would discuss concerns or when waiting on paperwork brought the process further to life.I felt very comfortable and trusted New Move throughout the process. It didn’t feel like a sale as mentioned earlier which speaks volume. I will always be incredibly grateful for all the extraordinary support provided to me and last but not least the surprise champagne and hamper that i received when I picked up the keys which was super kind. Thank you very much!

We invited several estate agents before instructing New Move. We chose New Move for their realistic market appraisal and NOT making promises of “the biggest mailing list”. It only takes one person to buy.We were pleased with the marketing and calls were always answered. We also knew when prospective buyers were shown the property they were shown by Lee who was familiar with the property. Good recommendation for a solicitor for the conveyancing (thank you).The fees were very good and we would definitely recommend New Move.

New Move provided an exceptional service. They supported us throughout the entire buying process. John specifically went above and beyond to ensure the buying process went smoothly, with no delays.

John is the agent of new move, he helped me buying a property in Crawley, he is always patient , responsive and helpful. In the several months of the process, he had show his professional quality and being so nice. I am so happy to cooperate with new move and had such a happy experience.

New Move have been amazing. We bought with New Move. Louisa and her weekly check ins, cannot fault this. Very professional from the first contact when I initially phoned, next day viewing! We sold our old house with a different agent, the difference in service, New Move are way above. Thank you to all of you.

The whole team of New Move are such a friendly professional unit that honestly do go above and beyond the extra mile in helping you. They weren’t even our estate agents , as we buying the property and the sellers were using them.How I wish we had them instead of the ones we were usingWe were moving from London to Sussex and they gave us a list of people of local tradesmen etc to use which has already proved invaluableLee , John , Louise , Louisa and the rest of the teamWe thank you from the bottom of our heartsG&J

Great Team! Efficient and kept the 'ball rolling'.Highly recommend 'New Move Estate Agency'. Professional and easy to work with - thank you!

I have used New Move for nearly 10 years with a rental property of mine, I always had great tenants and the property was never empty.All the guys and gals at New Move were always so helpful and supportive and when I came to sell the property they sold it for me within weeks I would always recommended New Move to friends and family thank you for all your support over the years.

I have listed 2 previous homes with New Move and would definitely use them again. They were always happy to host the viewings and quick to give feedback. They mange sellers expectations well by providing honest valuations, not a flattering valuation that leaves you on the market for 6 months.