M&H Logistics

Awful company, didn't do as per the instructions on the delivery i.e. call me 30 minutes before delivering. Then left the entire pallet (100's of pounds worth of items) outside my house for all the see without telling me it had been delivered, the goods were on show all day long for anyone to pinch. Got a random person to sign for the goods too. They then had the audacity to say that they did everything they could of!!! They could of phoned (didn't) or taken the pallet back and re-delivered another day.

Don't work for them as a Driver HGV. They paid wrong wage. Promise for you rate per hour but if you do more than 10 h they will paid you only for 10h no more. Sick company!!

Made a delivery and was met with so much rudeness wish I could have just driven away I hope I don't need to go back there really unfriendly staff if that's what a family company is like thank God I work for a national

Day off work waited all day on a delivery no communication for depot.

Delivered cooker to my family on my behalf to Thurso, Scottish Highlands today. Arrived promptly.Driver gave a courtesy call to let me know the two man team was on route to the delivery address. Delivered in to the room of our choice and offered to take away the packaging too. Really we're very respectful on the phone and in person.First class service. Thank you very much!

The worst service ever!! Really useless customer service, they can't speak English and they don't answer back to you because they don't know what to answer your questions. We had a damaged pallet from them and when the driver came to deliver it, he told me it wasn't him, so who else ?? I sent pics of the damaged pallet and none of them have been able to give me an answer in TWO months! We organised a collection on 8th of December, they LOST our pallet in Europe and our customer got our pallet in March because of them. Obviously we lost a customer because of them. Also, when you are going to receive a Delivery, they will Never call you to ask if you need the lift for pallet, do you know why? Because you must organise the delivery next day and Pay More!! For sure we won't use your bad service anymore.

Totally arrogant driver ! Parked on the Main Street of Whitburn at an angle making it difficult for a bus on which I was a passenger to drive past then they proceeded to lower their rear drop down step which made it even more difficult for the bus to manoeuvre around as it lengthened their vehicle. Your driver proceeded to shout abuse and gave rude gestures to the bus driver as he drove slowly around. Think you need to up your game and get customer focused staff !

I was expecting a pallet, but unfortunately I was admitted to hospital unexpectedly. So I couldn't sign for it and it couldn't be delivered. M&H were very flexible and understanding, and held on to it for a couple of weeks. They then delivered it when I requested. Thanks to Lynne at their Glasgow depot, and the friendly and helpful driver. Excellent service.

Awful. Item was severely water damaged on the 1st delivery and broken the next two times. Useless company.

arranged a pick up - didn't happen. re arranged the next day between 9-10 , didn't happen. called to ask what happened and customer service was shocking. couldn't help at all saying its a Saturday and they don't have people in to help