Currys
1036 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday10:30 AM–4:30 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–8 PM
About the Business
Currys PC World |
Contacts
Call Us
+443445610000
Unit 3, Deva Retail Centre, Park, Chester CH1 4LU
Hours
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday10:30 AM–4:30 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–8 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Electronics
- Wheelchair-accessible car park
- Kerbside pickup
- Repair services
- Assembly service
- Batteries
Recommended Reviews
lee walton
21.02.2024
Currys
Disappointed that my click and collect order (from store stock) was changed to satisfied from warehouse stock in the background. The store staff were unable to update. Wasted journey to store and wait of a few days now.
saplingessentialservices
20.02.2024
Currys
Extremely pathetic service. Ordered a laptop but didn’t wanted as it was refurbished. Waiting for refund for nearly 2 weeks and they keep delaying and winding up and forcing to purchase something else and not refunding the money. Reported to financial ombudsman and now has to take it further. They said they can’t chase up with customer service themselves. What a excuse to avoid refunding the money.
SPOILT BRAT
18.02.2024
Currys
there are lots of staffs roaming around just to pass their shift time, no one is really interested in helping customers. recently i went to this branch twice to buy a phone but came back both times because the staffs were not helping or they were unaware of the offers (which i knew through their website) available with the phone. later i bought the phone online with much better offer. i would recommend buying online rather than going to this useless branch.
David Davies
06.01.2024
Currys
Could do with some fine tuning to the ordering process of certain products as they seem to use what looks like quite an old system for a tech company I would expect some quicker processes to order particularly products. My friend went in and ordered a laptop and he specifically asked for home delivery but even after taking his address, he received an email saying it was for store collection and he doesn't drive so would be a 5 star if you could perfect the ordering process and also making it easier to contact store too.
Neil W
05.01.2024
Currys
I went to buy a MacBook Air for my daughter for Christmas. I was served by Jenny whose knowledge of Apple products turned out to be very poor. She showed me the colours available in the range of display models. I chose one and she disappeared for 15 minutes to get one. When I got home I noticed that it was the incorrect colour so I had to return it the following day. When I did so Jenny was evasive and defensive instead of being helpful and apologetic. The in-store Apple representative eventually sorted it out no thanks to Jenny (who caused me unnecessary stress and inconvenience).If you ever go to Currys to buy an Apple product, make sure you do so through their rep. Also make sure that the box hasn’t been dropped before you leave the store; I bought a Denon Hifi there in 2013 and the cd lens broke within a few years because it had been damaged in transit. I should have returned it immediately and demanded a replacement.
Liam
04.01.2024
Currys
This isn't a place I would personally recommend, came in with a friend to order a cooker and we received a defective cooker. The people who delivered us a cooker took it back and when we came back to address the issue we wanted the same cooker but it was £100 more then the one we originally ordered, same model just a different colour and they wanted to charge us not only the extra £100 but £100 installation, there were none of the other originals left, overall not a place I would recommend.
Mark Haydon
30.12.2023
Currys
I've been in a couple of times recently to look for a washing machine, dryer and a fridge freezer. Trish has been a phenomenal help, all help and knowledge and not at all pushy. Love delaying with helpful and honest people. Michael was also the same the one time we spoke to him. A credit to Currys.
Neil Jones
29.12.2023
Currys
Spent an hour (yes an hour) in here today returning a faulty item. During that time, all I witnessed was an array of customer complaints eg Products not working, Goods paid for by people but they hadn't received their items. It was evident that the team of staff in place had absolutely no idea how to handle these complaints.They even asked one elderly man to leave and escorted him out the door. He did nothing wrong. An absolute shambles would be a really polite way of describing this store. I've genuinely never seen anything like it. Currys you should be embarrassed and ashamed of yourselves, and perhaps think about investing in customer service training - it's not fair on either your customers or staff to be put in that position and I certainly won't ever be purchasing from you again.
Darren Griffin
21.12.2023
Currys
Mis-sold insurance for a 65 TV. At point of sale was told that for £7 per month insurance would cover for accidental damage and breakdown promising a TV repair within 7 day's or a new TV if they couldn't repair it. Was also told that if you take the insurance and then cancel it after the TV was safely mounted on the wall then it was a win win!7 months have gone by and the worst happened - my son caught the TV with his backpack; no physical sign of damage but with TV turned on it had what looked like a very small mark but with a 1" wide vertical band of coloured lines. Fortunately for me (or so I thought) - I had not cancelled the insurance so expected to be covered.Contacted Currys Care and explained what had happened and was happy to hear it was covered and they arranged to pick it up on the following Monday.Monday came and the collection team duly turned up with a flat pack cardboard box but no tape
Graham Lloyd
19.12.2023
Currys
There's either loads of staff or none available, especially when you want something! Good range of products and some good deals to be had.Bought a software bundle that they made up on the spot, couldn't leave it for the price offered even the lad on the till seemed surprised.
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Unit 3, Deva Retail Centre, Park, Chester CH1 4LU
Currys