Stratford Motorist Centre

Quickly and efficiently fixed a mystery sqeak under the car and at a fair price.Great service.

Great garage they couldn’t be more helpful. Highly recommend, ( Nissan qashqai)

Repairs seems to be rated well but buying a used car isn't, without going into to much detail a car we bought from stratford motors 5 months ago (i work nearby so thought it was a trusted local place)has developed a major fault and after being looked at today by them it's unsafe to drive,we were told it can be fixed,(as it's a big cost and we've only just paid out for the car)we had to work out if it's worth it as it's a major engine fix and a major quote,so to put it politely customer service wasn't really up to scratch!!, basically all we got was we need the car moved off our forecourt not even an offer of a tow back home which is 5 minutes down the road so we have had to get another garage to pick it up tomorrow,come on stratford motors that's terrible customer service and as your a local business even more disappointing.

So nice to be able to find a trustworthy garage these days especially when you are a ditzy woman like me. They were speedy to fix my problem and explained to me what caused it and gave me advice so I can try and prevent it happening again. Very friendly, accommodating and obliging and I would totally feel safe and happy to go back again. Good old fashioned service.

Took my car here for an MOT. I was told that it had failed on 3 points and that it would cost excess of £400 to repair. I took the car to a second garage to re MOT it and was told the only fault was a tyre which got repaired. The two faults they mentioned didn’t need doing and there was nothing wrong with the parts mentioned. Tried to scam me out of money that wasn’t needed.

Our daughter Mel needed to new tyres on her car this was dealt with Super efficiently and fitted the same day.Our daughter has used the garage on a number of times they are very good value and dont rip their customers off. All in all a brilliant garage and definitely worth usingThankyou to all of their staff for their dedication and commitment to.

We visited SMC to look at a car for my 18 year old son(his first car).We arrived having arranged online to view the vehicle.We travelled in from Oxford,so a fair drive,but not miles away.Upon arrival we made our way to reception and was greeted by a friendly receptionist who,having first sanatized the keys,handed them to us,all covid measures were in place ,and invited us to go and look at the car while she informed the mechanic/salesman of our arrival.This was a young,friendly guy who let us really prod and poke around the car and was happy to answer any questions we had to ask,at no point did we feel pressurized,which makes a refreshing change! After a good 30 minutes giving it the once over,i like to be thorough! My son and i took it for a test drive,because of covid restrictions we went alone and were asked only for my driving licence and keys to my Audi as insurance,more than reasonable i think.We took the car for a good 20 minute drive,and i was happy it was running and driving ok,infact it drove very nicely for a 2005 car and was in remarkable condition for its age.We arrived back at base,and a 5 minute negotiation ensued,who pays windscreen price! we agreed a figure we were mutually happy with,and went to reception to sort some paperwork.A few days later we noticed that the handbrake had quite a long travel on it,so i emailed the guys at SMC who were only to happy to help,i returned with the car and it appeared that the passenger side rear brake needed a new spring adjuster,they ordered the part and fitted it while i waited,all at no cost to us,these guys really did go the extra mile to help make the whole deal go smoothly,and when there was a problem they were only to happy to assist us and get it all sorted,im sure my son will have many happy miles of motoring,HIGHLY recommended.

Always apprehensive when buying a used car, but Stratford’s Mk made this experience stress free. Family run business who are so helpful and friendly.It’s rare to find honest and genuine used car dealers but these guys really are. They Gave me a great price for my car. Prices are very fair indeed. Would definitely recommend and if I ever need a car again I would come here on the basis that they are trustworthy and great value for money.Thanks guys, love the car!

Both my first car here 4 years ago. And I always fix it and do MOT here. Sometimes you have to wait to book appointment, but apart from that all is good