Marshall Audi Bexley

We want to extend our thanks again to Wesley, who looked after us in relation to the purchase of our new (Approved Used) car from Bexley Audi.The test-drive process was smooth and not rushed, the team were happy to answer all of our questions and we were under no pressure at all to make a decision one way or another. Wesley was generous with his time, was open and frank with his advice and we are delighted with our Q3 weeks after delivery.The aftercare has also been responsive and helpful, which is just as, if not more, important than the purchase process itself.We are looking forward to continuing our relationship with Wesley and Bexley Audi in the future!

We've been here more than a few times now, ain’t gonna lie, usually great service is provided but from time to time, they do mess up on basic things, things that shouldn’t be happening.Booking services can lead to a long wait, so bare that in mind, book ahead.Getting here is simple enough, there any many bus stops scattered around here, trains are a little trickier, they are a little further away if you’re planning to take either the Thameslink or southeastern.Not that bad but could be a lot better.

I had a fantastic experience with Marshall Audi's service department, and I can't speak highly enough of Gee. From the moment I arrived, Gee's professionalism and dedication to providing top-notch service were evident. She went above and beyond to ensure my vehicle was taken care of promptly and efficiently.The attention to detail and expertise displayed by Gee were truly impressive. My car was returned to me in impeccable condition. Communication throughout the process was excellent, keeping me informed every step of the way.The overall experience at Marshall Audi, thanks to Gee's exceptional customer service, has been nothing short of outstanding. I highly recommend their service department and specifically commend Gee for her outstanding support. It's refreshing to find such a level of commitment and professionalism in the automotive industry. I'll definitely be returning for any future service needs.

I am very happy with the care provided by the person who attended me.( Aaron )is a wonderful person, as well as being very professional who is attentive at all times to meet the needs of the customer.The Marshall Audi Bexley facilities are very beautiful and modern, where they treat you with great kindness.Many thanks

I have just had the loveliest experience of buying a used car at Bexley Audi. I thought it was going to be stressful. Quite the opposite. I was looked after so well and it turned out to be fun and enjoyable. Exactly how it should be when you are buying a car.Calvin was great. Made everything seamless and easy. All of the work that needed to be completed was done so without any hassle to me.I will be back in a few years for the next purchase.

Very happy with the service I received from Mia at Bexley Audi. She did a great job in helping me get the car I was interested in, and kept me informed throughout. She helped me get set up on my new car, and was very patient with all the questions I had, even after I had purchased the car. Thanks again Mia! :)

I have had several different Audi vehicles over many years now, and have always had them serviced or checked over by Bexley Audi despite other Audi dealerships being closer to where I now live. I have always found the staff to be attentive, helpful and knowledgeable. Special mention must be made about Lisa Chambers, who I have known for many years, and has always provided a first class service, and went above and beyond when I had a recent servicing problem.

Jake Payne & Aaron O’Brien are a great duo. They were able to provide a great service to us. Aaron’s assistance with getting it over the line was exceptional, test drive, explaining everything and making sure we were satisfied was 10/10 including handover. No question was too silly (although it may have been) Communication is key and just a simple acknowledgment even in busy times goes a long way & we appreciated that fromAaron. Definitely a trusted advisor!We hope there’s an internal recognition schemeThanks again All!

The staff are amazing and very helpful. I was unable to take my car to the branch so I called reception and they collected and delivered the car with a bottle of champagne waiting for me in the passengers seat. The service was carried out to the car absolutely amazed with Audi at Bexley outstanding customer service. Thankyou

The only problem is there is no zero star option available. One of the worst Audi outlets ever . Thankfully I did not end up in buying from them , got the idea from their dealing . Least interested in their work . I took time out , went from my home to their outlet and they couldn’t not bring keys to the car that I wanted to see . For the test drive said will call on Monday ( after two days ) . No call ever came . This 1 star is just co there is no other option . Dnt waste your time in visiting them , go to another Audi . And guess what I ended up buying a BMW instead , exactly after a week . Lost a potential customer , need to work on their business ethic .